Terms of Service

1. Agreement to Terms & Washington Legal Entity

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and CareerWin AI LLC ("CareerWin," "we," "our," or "us"), a limited liability company organized and existing under the laws of the State of Washington, United States.

By creating an account, clicking "Sign in," "Send Magic Link," "Continue with Google," "Subscribe," "Install Extension," or otherwise accessing or using careerwin.ai, our web application, desktop software, browser extensions, APIs, or related digital services (collectively, the "Service"), you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms.

If you do not agree to all provisions of these Terms, you are expressly prohibited from accessing or using the Service and must immediately discontinue all use and uninstall any associated browser extensions or software.

2. Assistive Career Productivity Software (Not an Employment Agency)

CareerWin provides an evidence-based career intelligence platform engineered to help individual candidates organize, structure, verify, and present their authentic professional accomplishments. Our services include:

• Master Work Record: A private, encrypted candidate vault that extracts, structures, and links career evidence into verifiable claim nodes.
• Narrative Alignment Scanner: Cross-referencing resume collateral and LinkedIn profile text to highlight structural discrepancies and framing mismatches.
• Career Deep-Dive & Evidence Lab: Diagnostic prompts and interactive audio/text sessions designed to uncover concrete business metrics and operational context.
• Opportunity Kits: Generating candidate-tailored resumes, cover letters, and company research briefings grounded in verified career evidence.
• ATS Formatting Calibration: Checking single-column document parsing readability across standard industry applicant tracking parsers.
• Browser Companion: A local, client-side DOM assistant designed to assist candidates with manual form autofill across web application portals.

EXPRESS CLASSIFICATION AS ASSISTIVE SOFTWARE & SUBMISSION BOUNDARY: CareerWin AI LLC is an independent software development company providing personal productivity and document organization software. CAREERWIN IS NOT AN EMPLOYMENT AGENCY, STAFFING AGENCY, LABOR CONTRACTOR, EXECUTIVE SEARCH FIRM, HEADHUNTER, OR RECRUITER. CareerWin does not procure, promise, offer, or attempt to procure employment or job opportunities for candidates. CareerWin does not act as an intermediary, agent, or representative for any employer, hiring manager, or staffing firm.

CANDIDATE IN CONTROL (NO AUTONOMOUS SUBMISSIONS): CareerWin is an assistive drafting and organization tool. CareerWin never submits an application for you. You are the sole applicant. You retain full operational control over all materials generated through the Service, and you are required to review, verify, and approve every document, questionnaire response, and disclosure before submitting it to any prospective employer, recruiter, or third-party application portal. CareerWin AI LLC accepts zero responsibility or liability for materials submitted without your independent review or for any representations made by you to prospective employers.

3. Candidate-Directed Scope & Employment Decision Notice

Certain jurisdictions regulate the use of Automated Employment Decision Tools ("AEDTs") and artificial intelligence by employers and employment agencies (e.g., New York City Local Law 144 / NYC Admin. Code § 20-870 et seq., California civil rights regulations, Colorado SB 205, Illinois AI Video Interview Act 820 ILCS 42, and European Union AI Act regulations governing high-risk employment systems).

INTENDED USE & REGULATORY BOUNDARIES: You acknowledge and agree that:

• CareerWin is designed as a candidate-directed career drafting, organization, and application-preparation tool. It does not evaluate, rank, screen, score, recommend, or make hiring or promotion decisions about candidates on behalf of employers.
• CareerWin does not act as an employment agency, does not screen or shortlist candidates for hiring organizations, and does not administer automated employment decision filters for recruiters.
• Applicability of employment-decision laws depends upon how a software tool is used, customer type, and applicable jurisdiction. Employers, employment agencies, educational institutions, and organizations utilizing CareerWin in any employment-related workflow should obtain their own independent legal advice regarding applicable laws and regulations.

4. Absolute Non-Guarantee of Employment, Callbacks, Interviews & Compensation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAREERWIN AI LLC MAKES NO REPRESENTATION, WARRANTY, COVENANT, OR GUARANTEE REGARDING ANY CAREER, EMPLOYMENT, FINANCIAL, OR ECONOMIC OUTCOME.

You explicitly understand, acknowledge, and agree that:

• No Callback or Interview Guarantees: CareerWin does not promise, warrant, or guarantee that any document, resume, cover letter, or profile created, edited, or reviewed through the Service will result in phone screens, recruiter callbacks, interviews, invitations to apply, or job offers.
• Third-Party Employer Discretion: All hiring, candidate screening, shortlisting, interviewing, and employment offers remain within the sole, unfettered, and independent discretion of third-party prospective employers. Employer decisions depend upon countless macroeconomic, cultural, legal, and company-specific factors completely outside CareerWin's control.
• No Compensation or Salary Increase Guarantees: Any salary percentiles, market ranges, upside projections, or career leakage calculations presented within the Service are statistical benchmarks derived from public surveys and market data. They represent hypothetical educational models and do not constitute a promise, projection, or guarantee that you will receive any specific compensation level or salary increase.
• Illustrative Testimonials & Case Studies: Any user testimonials, case studies, or example profiles displayed on our website or promotional collateral reflect individual experiences under specific circumstances. They do not constitute a representation or warranty that you or any other user will achieve identical, similar, or favorable results.

5. Accounts, Authentication & Identity Security

To access core features of the Service, you must create an authenticated user account. Authentication, credential verification, and database tenancy are securely managed via Supabase with PostgreSQL Row-Level Security (RLS) isolation.

• Eligibility: You must be at least eighteen (18) years of age or the age of legal majority in your jurisdiction to create an account or use the Service. Use by individuals under 18 is strictly prohibited.
• Truthful Information: You agree to provide accurate, current, and complete information during registration and to maintain and promptly update your account details.
• Account Confidentiality: You are solely responsible for maintaining the confidentiality of your credentials, magic links, session tokens, and passwords. You accept full legal and financial responsibility for all activities that occur under your account.
• Notice of Breach: You agree to immediately notify CareerWin in writing at richardewing@careerwin.ai if you discover or suspect any unauthorized access, security breach, or credential compromise.

6. User Evidence Representation, Truthfulness Warranty & Acceptable Use

CareerWin operates on the foundational principle that authentic, verifiable career evidence outperforms synthetic exaggeration. To maintain platform integrity and protect employers and candidates alike, you represent, warrant, and covenant that:

• Truthfulness of Submitted Evidence: All career data, employment histories, dates of service, job titles, educational degrees, metrics, certifications, security clearances, and project descriptions that you upload, paste, or dictate into the Service are truthful, accurate, and correct in all material respects.
• No Credential Fabrication: You will not use the Service to fabricate, forge, inflate, or invent false employment timelines, fictional employers, counterfeit degrees, or unearned professional credentials.
• NDA, Trade Secret & Employer Confidentiality Compliance: You warrant that you have all necessary legal rights, authorizations, and permissions to disclose any project summaries, technical architectures, or operational details you input into the Service. YOU SPECIFICALLY AGREE THAT YOU WILL NEVER SUBMIT, UPLOAD, OR STORE PROPRIETARY TRADE SECRETS, NON-PUBLIC FINANCIAL DATA, SOURCE CODE, CUSTOMER LISTS, OR CONFIDENTIAL INFORMATION IN VIOLATION OF ANY NON-DISCLOSURE AGREEMENT (NDA), PROPRIETARY INFORMATION AND INVENTIONS AGREEMENT (PIIA), EMPLOYMENT CONTRACT, OR FIDUCIARY DUTY OWED TO ANY CURRENT OR FORMER EMPLOYER.
• No Malicious or Automated Abuse: You agree not to scrape, crawl, index, or extract data from the Service using automated scripts, spiders, bots, or reverse engineering; bypass, tamper with, or circumvent any rate limit, authentication mechanism, or security perimeter; or decompile, reverse engineer, or disassemble any proprietary algorithm, prompt chain, or parsing architecture of CareerWin.

CareerWin reserves the absolute right, in its sole discretion and without prior notice or refund, to immediately suspend or permanently terminate the account of any user who violates this Acceptable Use Policy.

7. Subscriptions, Stripe Billing, Auto-Renewal, Cancellation & Refund Policy

CareerWin offers both complimentary diagnostic features and premium paid recurring subscriptions (including Founding Member, Professional, and Executive tiers).

• Stripe PCI-DSS Billing: All payment transactions are securely processed through Stripe, Inc. CareerWin does not store or process raw credit card numbers or security CVV codes on our servers.
• Continuous Subscription & Automatic Renewal: UNLESS CANCELLED BEFORE THE END OF YOUR CURRENT BILLING PERIOD, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW ON A RECURRING MONTHLY OR ANNUAL BASIS AT THE THEN-CURRENT PUBLISHED SUBSCRIPTION RATE. You authorize CareerWin (through Stripe) to automatically charge your stored payment method for all recurring subscription renewal fees.
• Click-to-Cancel (Simple Self-Service Cancellation): In full compliance with Federal Trade Commission (FTC) negative option rules and California Auto-Renewal Law (SB 313 / AB 390 / Cal. Bus. & Prof. Code § 17600 et seq.), you may cancel your recurring subscription at any time without hassle directly within your account settings via the self-service Stripe Customer Portal. Upon cancellation, your subscription will not renew, and your access will remain active through the end of your current prepaid billing cycle.
• 30-Day Money-Back Refund Policy: CareerWin provides a 30-day money-back refund policy on your first paid subscription charge (both monthly and annual plans). During the first thirty (30) calendar days following your initial payment, if you find CareerWin is not the right fit for your needs, email richardewing@careerwin.ai with your account email to request a refund. Once your eligible refund is processed, CareerWin sends a confirmation. Your bank or card issuer may take additional time to post the credit. This refund policy applies exclusively to your initial subscription charge and does not apply to recurring renewal periods (which can be cancelled at any time prior to renewal via self-service). Cancellation stops future recurring charges but does not automatically trigger a refund of previous cycles. Requesting a refund is distinct from cancellation: emailing us initiates a full refund of your initial charge and deactivates the subscription. CareerWin software is designed to assist your preparation; this policy does not promise or depend upon recruiter callbacks, interviews, or employment offers.
• Dispute Resolution & Chargeback Protocol: If you experience any billing discrepancy, technical interruption, or refund dissatisfaction, you agree to contact CareerWin in writing at richardewing@careerwin.ai before initiating a credit card chargeback or merchant dispute with your issuing bank, allowing our support team an opportunity to resolve the issue informally or issue an authorized refund under our 30-day policy. In the event of suspected fraud, systematic card disputes, or abusive account cycling, CareerWin reserves the right to suspend account access while investigating the dispute and preserve relevant transaction logs. If your account is suspended, you may contact support to submit an appeal. CareerWin will never penalize a user for exercising legitimate card dispute rights where a good-faith refund request failed to process.

8. Absolute Candidate Data Ownership & Intellectual Property

You Retain 100% Exclusive Ownership of Your Career Records: You own all right, title, and interest in and to your career history, resume content, LinkedIn profile text, work samples, notes, and interview answers uploaded to or created within CareerWin. CareerWin claims zero ownership over your personal career collateral. We act strictly as a secure custodian. You may export your complete Master Work Record in structured JSON or PDF format at any time.

License to Generated Career Assets: CareerWin hereby grants you a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use, copy, edit, adapt, publish, distribute, and display any resume bullet, cover letter, profile rewrite, or job application document generated through your authenticated account for your personal and professional career development.

CareerWin Proprietary Rights: CareerWin AI LLC retains exclusive ownership of all right, title, and interest in and to the Service, including all source code, software architecture, UI/UX designs, trademarks, domain names, scoring algorithms, diagnostic rubrics, and proprietary system prompts.

9. AI Compute Isolation, Zero-Training Commitment & Candidate Review Responsibility

CareerWin utilizes enterprise Large Language Model (LLM) API endpoints (including Google DeepMind, OpenAI, and Anthropic) to synthesize narrative structures and format application packages:

• Configured Service Provider Restrictions: Under our commercial enterprise agreements with frontier AI model providers, configured service providers are contractually restricted from using your private resume collateral, work record evidence, interview transcripts, and notes to train, retrain, tune, or improve public foundation models.
• Stateless Compute & Provider Security Logs: AI processing occurs via enterprise API calls. Data transmitted for processing is held ephemerally in volatile memory during generation and is not used or indexed to train third-party foundation models. Configured providers may retain encrypted request metadata and payloads in short-term security logs (typically up to 30 days) solely for abuse monitoring, rate limiting, and system availability before automated deletion.
• CANDIDATE REVIEW & APPROVAL RESPONSIBILITY: Large language models are probabilistic assistive technologies that can produce errors or inaccuracies. CareerWin provides interactive editing, provenance flags, and approval controls so you can inspect generated drafts against your actual achievements. You are responsible for reviewing, verifying, and approving all generated resumes, cover letters, bullets, and communications before submitting them to prospective employers or external parties. CareerWin AI LLC does not represent or warrant that materials generated will be error-free or result in interviews or employment offers, and is not responsible for damages resulting from your decision to submit unreviewed or unverified materials.

10. Third-Party Platforms, Browser Extension & Client-Side Operation

Non-Affiliation Disclaimer: CareerWin is an independent software tool. We are not affiliated with, endorsed by, sponsored by, or partnered with LinkedIn Corporation, Microsoft Corporation, Workday, Inc., Greenhouse Software, Inc., Lever, Inc., Ashby, Inc., Indeed, Inc., Eightfold AI, BambooHR LLC, or Alphabet Inc. (Google). All trademarks, service marks, and company names referenced on the Service belong exclusively to their respective owners.

Browser Companion (Extension) Operation: Our browser extension runs locally within your client browser session. It operates solely as a client-side assistive DOM tool (similar in legal and technical character to browser autofill, password managers, or spelling checkers) to assist you with form navigation on public web pages.

• The extension is designed to assist with keystroke automation on publicly accessible form fields you choose to navigate to. It does not access private servers without authorization or bypass password security gates.
• The extension operates under candidate oversight and does not automatically submit job applications. CareerWin never submits an application for you; every application submission requires your manual review and affirmative action.
• You are solely responsible for reviewing and complying with the terms of service, acceptable use policies, and codes of conduct of any third-party job board, portal, or website you choose to navigate using the extension.

11. Washington State My Health My Data Act (MHMDA) & Audio/Biometric Disclosures

CareerWin is strictly a professional career development platform. In full compliance with the Washington My Health My Data Act (RCW 19.373) and Washington Biometric Privacy protections (RCW 19.375):

• CareerWin does not collect, process, infer, share, or sell consumer health data, disability records, medical diagnoses, or biometric identifiers.
• Technical Audio Processing Flow: Any optional audio recording features utilized during Evidence Interviews stream voice data encrypted over TLS directly to enterprise speech recognition endpoints (Google Cloud Speech-to-Text / Gemini Live API) strictly and solely for real-time speech-to-text transcription. Under enterprise data governance commitments, customer audio sent to API endpoints is processed in volatile memory and is never retained on server disks, never logged, and never used to train or tune foundation AI models. Raw audio streams are processed ephemerally and are not permanently stored, indexed, or included in database backups. We do not generate, extract, or retain voiceprints, vocal geometry, speaker identification templates, or biometric models. The resulting text transcript is stored in your private candidate vault and may be reviewed, edited, or permanently deleted by you at any time.

12. DMCA Copyright Infringement & Designated Agent Notice

We respect the intellectual property rights of others and comply with the Digital Millennium Copyright Act (17 U.S.C. § 512 / DMCA). If you believe in good faith that any content hosted on the Service infringes your copyright, you may submit a formal DMCA takedown notice to our designated copyright agent:

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

CAREERWIN AI LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT, AS WELL AS ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE PRACTICE. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, BE SECURE OR ERROR-FREE, OR THAT ANY DEFECT WILL BE CORRECTED.

14. Defense & Indemnification

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS CAREERWIN AI LLC, ITS FOUNDER AND MANAGER (RICHARD EWING), AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS (COLLECTIVELY, THE "CAREERWIN INDEMNITEES") FROM AND AGAINST ANY AND ALL THIRD-PARTY CLAIMS, DEMANDS, LIABILITIES, DAMAGES, LOSSES, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES AND COSTS) ARISING OUT OF OR IN CONNECTION WITH:

• (a) Any false, fraudulent, or intentionally fabricated employment history, credentials, or metrics submitted by you;
• (b) Your intentional submission or disclosure of proprietary trade secrets, confidential employer information, or data in violation of any Non-Disclosure Agreement (NDA), PIIA, or fiduciary duty owed to any third party;
• (c) Your deliberate misuse of the browser companion, scraping, or intentional circumvention of third-party portal terms or platform security perimeters; or
• (d) Fraudulent chargebacks or payment disputes initiated in bad faith.

This indemnification obligation does not apply to claims, damages, or liabilities directly caused by CareerWin's own gross negligence, willful misconduct, or material breach of these Terms. CareerWin will provide prompt written notice of any indemnifiable claim and will not settle any claim requiring an admission of fault by you without your prior written consent.

15. Strict Limitation of Liability & Washington Limited Liability Company Protections (RCW 25.15)

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT SHALL CAREERWIN AI LLC OR ANY OF THE CAREERWIN INDEMNITEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, CONSEQUENTIAL, OR RELIANCE DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF GOODWILL, LOSS OF CAREER OPPORTUNITIES, LOSS OF DATA, REPUTATIONAL INJURY, WORK STOPPAGE, OR COMPUTER FAILURE, REGARDLESS OF THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, STATUTE, OR OTHERWISE), EVEN IF CAREERWIN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

MAXIMUM MONETARY CAP: THE TOTAL AGGREGATE LIABILITY OF CAREERWIN AI LLC ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL BE STRICTLY LIMITED TO AND SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO CAREERWIN IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD), WHICHEVER IS GREATER.

CORPORATE SEPARATENESS & LIMITED LIABILITY OF MEMBERS/MANAGERS (RCW 25.15): CAREERWIN AI LLC IS A DULY ORGANIZED WASHINGTON LIMITED LIABILITY COMPANY. TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, ALL DEBTS, OBLIGATIONS, AND LIABILITIES OF CAREERWIN AI LLC, WHETHER ARISING IN CONTRACT, TORT, OR OTHERWISE, ARE SOLELY THE DEBTS, OBLIGATIONS, AND LIABILITIES OF THE COMPANY PURSUANT TO THE WASHINGTON LIMITED LIABILITY COMPANY ACT (RCW 25.15.126). EXCEPT AS EXPRESSLY PROVIDED BY NON-WAIVABLE STATUTORY LAW, NEITHER RICHARD EWING NOR ANY OTHER MEMBER, MANAGER, OFFICER, EMPLOYEE, OR AGENT OF CAREERWIN AI LLC SHALL BE PERSONALLY LIABLE OR OBLIGATED FOR ANY SUCH DEBT, OBLIGATION, OR LIABILITY SOLELY BY REASON OF BEING A MEMBER, MANAGER, OFFICER, EMPLOYEE, OR AGENT. NOTHING IN THESE TERMS PURPORTS TO LIMIT OR DISCLAIM ANY STATUTORY LIABILITY THAT CANNOT BE LAWFULLY LIMITED UNDER WASHINGTON LAW.

16. Mandatory Binding AAA Arbitration, Class Action Waiver & 30-Day Opt-Out

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS BY REQUIRING MANDATORY INDIVIDUAL ARBITRATION OF DISPUTES RATHER THAN COURT LITIGATION, WAIVING JURY TRIALS AND CLASS ACTIONS.

• Mandatory 30-Day Informal Dispute Resolution: Before initiating any formal legal or arbitration proceeding, you and CareerWin agree to make a good-faith effort to resolve any claim or dispute informally. You must send a written Notice of Dispute describing the claim, factual basis, and specific relief sought to richardewing@careerwin.ai. The parties shall engage in informal discussions for thirty (30) days from receipt of the Notice.
• Binding Individual Arbitration: If the dispute is not resolved during the 30-day informal negotiation period, it shall be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules (or Commercial Arbitration Rules if applicable). The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this arbitration agreement.
• Seat & Forum: The arbitration proceedings shall be conducted in King County, Washington, or remotely via videoconference upon mutual agreement or arbitrator directive.
• CLASS ACTION & JURY TRIAL WAIVER: YOU AND CAREERWIN MUTUALLY AGREE THAT ALL CLAIMS MUST BE BROUGHT IN EACH PARTY'S INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF, CLASS REPRESENTATIVE, OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE PROCEEDING, PRIVATE ATTORNEY GENERAL ACTION, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR SHALL HAVE NO AUTHORITY TO CONSOLIDATE CLAIMS OR PRESIDE OVER ANY CLASS PROCEEDING. YOU AND CAREERWIN HEREBY WAIVE ANY CONSTITUTIONAL OR STATUTORY RIGHT TO A JURY TRIAL.
• 30-Day Right to Opt Out: You have the right to opt out of this mandatory arbitration provision by sending written notice within thirty (30) calendar days of first accepting these Terms. Your opt-out notice must include your full legal name, authenticated account email, mailing address, and an unambiguous statement opting out of individual arbitration, sent via certified mail or email to: richardewing@careerwin.ai (Subject: Arbitration Opt-Out). If you opt out, all other provisions of these Terms shall remain in full force.
• One-Year Limitation on Claims: Any cause of action or claim arising out of or related to these Terms or the Service must be commenced within one (1) year after the cause of action accrued, or such claim shall be permanently barred.

17. Account Termination & 30-Day Data Deletion SLA

You may cancel your account at any time through your dashboard settings. You may also request permanent account deletion by contacting richardewing@careerwin.ai.

Upon receiving a verified account deletion request, production deletion is initiated promptly, and your personal career records, uploaded resume collateral, notes, and Master Work Record are permanently scrubbed and purged from all active production databases. Encrypted disaster recovery backups overwrite and expire on the stated 30-calendar-day retention schedule.

18. Export Controls, Sanctions & Anti-Corruption

You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to United States government embargo or sanctions (including Cuba, Iran, North Korea, Syria, or the Crimea/Donetsk/Luhansk regions of Ukraine), and that you are not listed on any U.S. government prohibited or restricted party list (including the Specially Designated Nationals list maintained by the Office of Foreign Assets Control / OFAC).

19. Severability, Entire Agreement & Non-Waiver

These Terms, together with our Privacy Policy, Legal Disclaimers, and Acceptable Use Policy, constitute the sole, integrated, and entire agreement between you and CareerWin AI LLC concerning the Service, superseding all prior and contemporaneous oral or written proposals, agreements, and communications.

If any provision of these Terms is found to be illegal, invalid, or unenforceable by an arbitrator or court of competent jurisdiction, that provision shall be reformed to the minimum extent necessary to make it valid and enforceable, and all remaining provisions of these Terms shall remain in full force and effect. No failure or delay by CareerWin in exercising any right or remedy shall operate as a waiver thereof.

20. Governing Law, Venue & Contact Information

These Terms and any dispute arising out of or related to your use of the Service shall be governed by and construed in accordance with the internal laws of the State of Washington, United States, without giving effect to any conflict of law principles. To the extent court proceedings are permitted under Section 16, exclusive venue and jurisdiction shall lie in the state and federal courts located in King County, Washington.