Frequently Asked Questions
Everything you need to know about ATS scoring, candidate claim verification, data privacy, and how CareerWin OS engineers winning applications.
How does CareerWin OS evaluate my resume score?
CareerWin OS scores your resume across 5 core hiring signals: Quantifiable Impact Density, Active Power Action Verbs, Fluff & Buzzword Elimination, Layout & Contact Hygiene, and Semantic Scope Alignment. Rather than relying on simple keyword counts, our algorithm measures vector embedding similarity against modern 2026 Applicant Tracking Systems like Workday, Greenhouse, Lever, and Taleo.
What is the difference between CareerWin OS and a standard AI resume writer?
Standard AI resume builders rely on commodity prompt templates that invent generic adjectives like 'visionary leader' or 'results-oriented team player.' Recruiters and ATS parsers immediately filter out these zero-signal buzzwords. CareerWin OS operates on the Narrative Base methodology: we construct an immutable ledger of your authentic, verified candidate claims and compile collateral without hallucinating false experience.
How much does CareerWin OS cost, and is there a free tier?
CareerWin OS offers 100% free unlimited Resume Teardowns and ATS scans. To unlock full access to our AI intelligence engine, dynamic collateral compilation, and LinkedIn Mirror audits, our Founding Member plan is locked at $19.99/month forever.
What is your 14-day refund policy?
We offer a 100% risk-free 14-day money-back guarantee on all subscriptions. If CareerWin OS does not noticeably improve your ATS match score and recruiter response rate within 14 days, simply contact support@careerwin.ai for a full refund—no questions asked.
Is my personal data and resume information private and secure?
Yes, 100%. We store your data using enterprise-grade AES-256 encryption. We never sell your personal information or resume contents to third-party data brokers, advertisers, or recruitment agencies. You maintain complete ownership of your Narrative Base ledger.
What is the LinkedIn Mirror audit and why is it critical?
The LinkedIn Mirror audit checks for alignment between your resume and public LinkedIn profile. Over 80% of rejected candidates suffer from Representation Gaps—mismatched employment dates, conflicting job titles, or missing skill badges between their resume PDF and LinkedIn URL. CareerWin flags these red flags before recruiters perform a background screen.
What is the Narrative Base and Career Knowledge Graph?
Your Narrative Base is a centralized system of record storing 100% of your career achievements—quantified metrics, project scopes, technology stacks, and leadership outcomes. The Career Knowledge Graph transforms these entries into connected nodes, allowing our compiler to dynamically generate targeted resumes for specific job descriptions instantly.
Why do recruiters ignore subjective adjectives on resumes?
Eye-tracking studies show recruiters spend just 6 to 7 seconds scanning a resume. Because generative AI tools have flooded applications with fluff, recruiters completely discount self-congratulatory adjectives. They scan exclusively for concrete proof: dollar scale, percentage growth, team counts, and verified execution.
Does CareerWin OS support export to ATS-safe PDF and DOCX formats?
Yes. All compiled collateral is formatted according to strict single-column ATS parsing standards. Downloads are rendered in clean, copy-pasteable PDF and DOCX files guaranteed to parse cleanly through Workday, Taleo, Greenhouse, and iCIMS.
How can I contact candidate support or request technical help?
Our candidate support team is available 24/7. You can reach out directly via our Contact page at https://careerwin.ai/contact or by emailing richardewing@careerwin.ai.
Can I manage team or enterprise subscriptions for outplacement?
Yes. We offer custom enterprise outplacement and university career center packages. Contact support@careerwin.ai to discuss volume seat licenses and custom onboarding solutions.
How often should I update my CareerWin Narrative Base?
We recommend updating your Narrative Base whenever you complete a major project quarter, ship a major software release, hit a revenue milestone, or receive annual performance reviews. Maintaining a real-time ledger ensures your career graph is always ready when new opportunities arise.
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